Privacy Policy

At Wipe Evo, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website or placing an order, you agree to the practices described in this policy.

1. Information We Collect

Information you provide

Account and order information: Name, email address, delivery address, billing address, phone number, and payment details when you place an order or create an account.
Communications: Any information you provide when you contact our customer care team, submit a form, or respond to a survey.

Information collected automatically

Device and browsing data: IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and clickstream data.
Cookies and similar technologies: We use cookies, pixels, and local storage to recognise your browser, remember your preferences (such as your selected vehicle and basket contents), and analyse site usage.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders, including delivery and payment.
Send order confirmations, dispatch notifications, and delivery updates.
Respond to your customer care enquiries.
Improve our website, product selection, and overall customer experience.
Detect and prevent fraud or unauthorised activity.
Comply with applicable legal obligations.

We do not use your personal information for automated decision-making or profiling.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with the following categories of service providers, strictly for the purposes of fulfilling our services:

Payment processors (e.g., Stripe, PayPal) to securely process your transactions.
Delivery carriers (e.g., An Post, DPD, DHL) to deliver your orders.
Analytics providers (e.g., Google Analytics) to understand how visitors use our website.
Hosting and infrastructure providers that store and serve our website.

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

We may also disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Wipe Evo, our customers, or others.

4. Cookies

Our website uses the following types of cookies:

Essential cookies: Required for basic site functionality (basket, checkout, session management).
Preference cookies: Remember your selected vehicle, language, and display preferences.
Analytics cookies: Help us understand how visitors interact with our website so we can improve the experience.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent some features of the website from functioning correctly.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are retained for a minimum of 6 years for tax and accounting purposes. You may request deletion of your account data at any time (see Your Rights below).

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL/TLS encryption for all data transmitted between your browser and our servers.
PCI-DSS compliant payment processing — we never store your full card number on our servers.
Regular security audits and access controls for our systems.

Whilst we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018, you have the right to:

Access the personal data we hold about you.
Rectify any inaccurate or incomplete data.
Erase your personal data (subject to legal retention requirements).
Object to or restrict certain types of processing.
Data portability: Request a copy of your data in a structured, commonly used format.
Lodge a complaint with the Data Protection Commission (DPC) if you believe your data protection rights have been infringed.

To exercise any of these rights, please contact us through our contact page. We will respond within one month.

8. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the bottom of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Wipe Evo
Unit 24A, Sandyford Business Park, Dublin 18, D18 HX73, Ireland
Phone: +353 1 555 0147
Contact Form

Last updated: February 2026